Betashares Capital Ltd (ABN 78 139 566 868, AFSL 341181) (‘Betashares’, ‘we’, ‘our’ or ‘us’) is committed to respecting and safeguarding your privacy. We understand how important it is for you to know how we deal with your personal information. Betashares Invest is an online investment platform that allows investors to buy, hold and sell exchange-traded funds and other exchange-traded products through an account that can be accessed via the Betashares Direct mobile application (‘Betashares Direct App’). It is intended that other investment options, features and functionality will be made available in the future.
2. Collection of Personal Information
We will collect personal information about you during your interaction with us, for example when you open a Betashares Invest account, use the Betashares Direct App, contact us by webchat, email or phone or when you register for or participate in events organised by us. Additionally, we may collect personal information about you from data list providers when you have consented to them disclosing your information.
The information we collect depends on who you are and how you interact with us. For example when you apply to open a Betashares Invest account, we will collect your name, address, date of birth and other information that may be required to maintain your investment holdings.
We may collect information from you based on how you use the Betashares Direct App through cookies. A cookie is a small text file sent by a website to your computer, tablet, mobile phone or other device to store certain information, such as user preferences, so that it can be retrieved later. The purposes for which cookies may be used can range from enhancing security to personalisation of services. We may utilise the information we collect from you to enhance your experience with the Betashares Direct App. 3. Use and Disclosure of Information
Betashares and its service providers are based in Australia. However, we may disclose your personal information to a recipient located outside of Australia. This will apply where our respective service provider either has an international presence or otherwise stores relevant information overseas.
We take all reasonable steps to protect the information we hold about you.
We maintain strict security standards and procedures with a view to preventing unauthorised access to your data.
If we no longer need your information, we will take reasonable steps to securely destroy it or otherwise ensure that you cannot be identified by it.
5. Access and updating your information
If at any time you wish to correct information that we hold about you, or opt out of receiving marketing material, please contact Customer Support via in-app chat or by one of the following means: Telephone: +1300 487 577 (within Australia) +61 2 9290 6888 (outside Australia) or Email: email@example.com
If you believe that information relating to your Betashares account in the application is inaccurate, incomplete or out-of-date, please contact Customer Support.
Betashares Capital Limited (ABN 78 139 566 868, AFSL 341181) is the issuer of Betashares Invest, being the IDPS-like scheme available through the Betashares Direct platform. Before opening an account or making an investment decision, read the Product Disclosure Statement and the Target Market Determination for Betashares Invest, available by emailing Customer Support at firstname.lastname@example.org or by phone on 1300 487 577, to consider whether the product is right for you. You should also consider the applicable disclosure document for any underlying investment available through Betashares Invest before making an investment decision. This information is general in nature and doesn’t take into account your financial objectives, situation or needs. You should consider its appropriateness taking into account such factors and seek professional financial advice. Investing involves risk.