Privacy Policy

We understand how important it is for you to know how we deal with your personal and financial information. We only collect information that is necessary to deliver the best possible service to you and to enhance our website. We are, of course, committed to keeping that information secure.This Policy outlines how we protect your privacy and maintain confidentiality and security with regard to the information we may collect about you when using this website.

Collection of Personal Information

We will not collect any information about you except where you knowingly provide it to us through this website or as described in this document. The information we collect about you will depend on how you use the website. For example, if you visit the web site to browse or download information, our system will record the date and time of your activities, as well as the information viewed and/or downloaded.

If you enter information in an on-line form, the information will only be recorded if you complete the submission process; that is, if you click on the “submit” button. If you log out or leave the site without submitting the form, the information is not transmitted to our site and therefore is not recorded.

Cookies

We use cookies to track how you use the website – both as an anonymous visitor and when you are logged into the secure section of the web site. A “cookie” is a small text file sent by a website to your computer’s hard disk to store limited, internal information so that it can be retrieved by the website later. We use cookies so that we can instantly recognise you and your preferences, allowing us to personalise the website for our visitors. Cookies are also used as part of the security mechanism for the website’s secure area. If your web browser is configured to reject or block cookies, you will be unable to access the secure area.

Use and Disclosure of Information

We make every reasonable effort to protect and keep confidential any information provided by you. We will not use or disclose any information collected about you otherwise than for:

  • the purpose made clear to you;
  • a purpose required, authorised or permitted by, or under any law, or a purpose otherwise authorised by you, or
  • a purpose you would reasonably expect.

The personal details we do request will not be passed on to a third party or used for purposes other than that which is stated on this website. Once we have received your information we take all reasonable steps to protect the information we hold on our system. If we no longer need your information we will generally destroy it or ensure that you cannot be identified by it. We may provide information to our associates or agents and contractors who provide services to us in connection with the provision of services that you have sought from us. We may also, unless specifically advised otherwise, contact you with further information relating to the services provided by us.

Security

We maintain strict security standards and procedures with a view to preventing unauthorised access to your data, including the use of data encryption, firewalls and server authentication.If at any time you wish to know what information we hold about you please contact our client services on +1300 487 577 (within Australia) +61 2 9290 6888 (outside Australia). You may also email us at clientservices@betashares.com.au if you believe that the information we hold about you is inaccurate, incomplete or out-of-date. We will then contact you to confirm these details.